- How do I
Are all of
your parts in stock, ready to ship?
- Add the part to
your shopping cart. On the bottom of the resulting page, you a
shipping cost and time estimator tool. Simply add your location
details and click "update”. This
will allow you to estimate shipping charges for the items that you have
in your shopping cart before going through the checkout process.
When do you ship
- We have a
large network of warehouses and distributors. Some items are
available for same day shipping and other parts require 1-5 days to be
delivered to our shop prior to shipping out to you. Our shipping
estimator tool (mentioned in #1 above uses warehouse data to estimate shipping
time). If you have deadline for
delivery, there is a link during the checkout process that allows you to
add a note to your order. You can
enter your deadline details there. If (after checking live
inventory data) we can't meet your deadline, we will cancel the order and
notify you within one business day.
Do you offer
- We are
continually processing and shipping orders. Some items will ship
out the same day and other will take a couple of days for us to receive
from our manufacturers. Once a shipping label is generated for your
package an email will be sent to you with a tracking code. When you
submit your order, you will receive an ‘order received’ email in a
few minutes. Please make sure that you set PartsPak.com as a
safe sender in your email application. If you don't see an email
from us, please check your spam/junk mail box. If it is not there,
please contact us and we will resend the confirmation email.
wouldn't process. What should I do?
- We do offer
international shipping to most countries. You can use our shipping
estimator tool (mentioned in #1 above) to estimate shipping time and cost
after you add a part(s) to your order. This will allow you to estimate shipping
charges for the items that you have in your shopping cart before going
through the checkout process.
I track my order?
- Please check to
make sure that your credit card, billing address, and credit card
security code are correct and that you have typed it correctly. If
you receive the same error code again, send us the error code that you
received and we will troubleshoot the error.
Do you accept
How can I
- All of our
packages are sent with tracking codes to ensure that you can track your
package along the way. When your shipping label is created, you
will be sent an email with the tracking code. Simply click the
tracking code to see shipping details.
Please wait 24 hours from the time the email was generated for
shipping details to appear. If you have an account on
PartsPak.com, you can also log on to your account to view the status of
- Submit a
message below or call our phone number below. We put packaging/shipping
existing orders as our top priority.
We have some times during the day where all staff members may be working
on existing orders in order to beat shipping company pickup times.
If you choose to call us and happen to reach our voice mail during
business hours, please leave a detailed message with all relevant
information. We will research your question and respond back within
1 business day.
3016 N Columbia St
Milledgeville, GA 31061